The PCN Leadership Development toolkit developed by  Shared Service Architecture Ltd in partnership with PCSA

The toolkit has resources to support the 3 modules exploring: how to provide effective partnership, community, and place leadership across your PCN, how to build powerful partnerships and how best to deliver sustainable and transformational change through effective multi-disciplinary team working.

The eLearning Programme on PCN Leadership Development will support you to be successful team player and building your confidence as a collaborative leader, by:

  • Having a deeper appreciation of your own leadership style and approach, using reflective practice, peer challenge, psychometric profiling (MBTI), leadership styles and approaches.
  • Discovering how to bring out the ‘best of yourself’ when addressing the real challenges and opportunities the PCN presents.
  • Learning how to use your influencing skills to engage and enthuse other stakeholders across and outside the PCN.
  • Sharpen your facilitative leadership skills, creating safe spaces for partners and team members to engage, have the ‘right conversations’, build trusted relationships, and help accelerate the maturity of their PCNs.
  • Explore how to mobilise Multi-Disciplinary Teams (MDTs) so that they can collaborate and innovate on ‘patient-centred’ whole systems of care rather than within single organisations.

Meet the experts for the PCN Leadership Development Programme:

Manny Gatt

The cofounder of Shared Service Architecture Ltd (SSA). He has authored six books on collaborative leadership and shared services. He has taught over 1100 senior personnel from across the public and private sectors in the skills to manage in-house shared service projects. Manny has advised numerous public sector organisations on how to build their collaborative advantage working across health and social care, local government, further and higher education, LEPs, housing associations, police and fire services. He is a visiting lecturer University of Derby on collaborative working, a Collaborative Transformation Architect (CTArcf), a Fellow of the Royal Society of Arts and a member of the Institute of Directors.

Magda Zurba

The Business Development Director of Shared Service Architecture Ltd. Magda is a recognized CTPrac™ (Collaborative Transformation Practitioner™), highly experienced in developing multi-agency/ multi-disciplinary transformations and implementing collaborative working solutions across the public sector. She has extensive experience supporting the co-design and co-delivery of facilitative sessions and training programmes, providing strategic leaders with ‘safe spaces’ where they can build trust, articulate their strategic vision and build consensus on how they lead change and transformations in a collaborative manner, be it within their organisation, inter-organisationally or at system-level. Magda is a visiting lecturer at the University of Derby on Multi-disciplinary Teams Working and is also accredited as an Executive Coach.

Module 1

You as a PCN Leader

Module 1 develops your understanding of the types of leadership required for successful PCN working, providing you with a better understanding of your own leadership style that is true to your authentic self, with an enhanced self-awareness around your own personality preferences and a deeper appreciation of others’ preferences. You will also learn how to effectively lead beyond departmental and organisational boundaries and explore how best to bring your leadership to bear on the issues and challenges facing the PCNs, whilst developing new insights into how to build trusting relationships, across professional disciplines, between teams and with the wider health and social care system.

Module 2

Building successful Primary Care Networks

Module 2 looks at the building blocks for PCN working from the partnership perspective and it will provide you with a deeper appreciation as to why partnerships sometimes fail, how to overcome the barriers, and the foundations needed to help establish common purpose, trust, leadership buy-in from the outset and how to build more effective relationships across your PCN and beyond. You will learn how to forge successful multi-disciplinary teams operating across your PCN.

Module 3

Making change and innovation happen across your PCN

Module 3 focuses on how to lead change and innovation across your PCN, and it provides you with a deeper appreciation of why good governance underpinned by shared values, culture, systems, and processes is important but not enough, and that the key ingredient for effective partnerships is collaborative people (the change agents) willing to facilitate and make change happen. Module 3 will also build your confidence in using problems solving techniques to help cement the adoption of approach to innovation and change, and it will allow you to explore your own innovation styles and preferences.

You will  have access to various resources (including reports, tools, templates, techniques and further reading) that are underpinning the modules’ content and that will help you play your part in shaping and contributing to successful PCN working.

You will find these resources for each modules below: