TTTBC

Etiquette is important:

• Write using a clear, active voice, and use short sentences. Avoid jargon, abbreviations, or acronyms
• Carefully consider all possible (including improbable) interpretations / understandings of the message to avoid inadvertent double meaning or misunderstanding
• Write your messages with respect. Avoid anger, sarcasm, or criticism
• AVOID USING ALL CAPITAL LETTERS, AS IT REPRESENTS SHOUTING
• Avoid using exclamation marks and emojis or other graphic symbols!! 
• Review your messages before sending, including spelling, grammar, and punctuation
• Sign off messages with your name