Patient Experience of Remote Consulting – Reflective Exercise

Have a read through these four, short remote consultation case histories. These were taken from “The Dr Will Zoom You Now: getting the most out of the virtual health and care experience” produced by National Voices. The full report is available here.

Consider the following as you read through the cases:

• What made the patients feel positive about remote consultations?
• What made them feel negative?
• What will you do differently after reading the patients’ experiences?